Faq’s

You can check your balance 24/7 through our mobile app, online banking portal, ATMs, or by calling our automated phone service. You may also visit any branch or request a mini-statement at an ATM.

Yes. We use industry-standard 256-bit encryption, multi-factor authentication, and real-time fraud monitoring to protect your data. We also recommend that you use strong passwords and avoid using public Wi-Fi when accessing your accounts.

The standard daily ATM withdrawal limit is $500 for most personal checking accounts. This limit may vary based on your account type and can be temporarily increased by requesting a limit adjustment through customer service or your mobile app.

You can apply for a personal, auto, or home loan online through our lending portal, or by scheduling an appointment with a loan officer at any branch. You’ll need to provide income details, employment history, and consent to a credit check. Approval times vary but typically range from 1 to 5 business days.

You can reset your password by clicking "Forgot Password" on the login page. You’ll receive a one-time verification code via email or SMS. Follow the prompts to create a new password. For security, we recommend using a mix of letters, numbers, and special characters.

Yes, using an ATM outside our network may incur a fee of $2.50–$3.00 per transaction, plus any fee charged by the ATM owner. To avoid fees, please use ATMs within our network or get cash back at participating retailers.

Our mortgage team will guide you through the full checklist during the application process.